Frequently Asked Questions

Everything you need to know about ordering from Rocken Power. Still have a question? We're happy to help.

What does Rocken Power make?

Rocken Power makes Ayurvedic supplements for men, aimed at everyday strength, stamina and performance. Our products are manufactured under licence in India. Each product page lists what is in it and how to take it — read that before you order, and call us if anything is unclear.

How do I choose the right product?

Read the product page first — it tells you what the formulation is for and how it is taken. If you are still unsure, call us on +91 9654693030 and we will talk it through with you before you order. We do not diagnose or prescribe; if you are on medication or under treatment, please speak to your doctor first.

How do I place an order?

Add the product to your cart and check out on this website, or call +91 9654693030 and we will help you place it. We accept UPI, Visa, Mastercard, RuPay, net banking and cash on delivery.

How is my order packed?

Every order ships in plain packaging. There is nothing on the outside of the parcel that says what is inside or which brand sent it.

How can I track my order?

Once signed in, you can view the status of every order under your orders. We also send updates over WhatsApp and email to the contact details you gave us at checkout.

What does delivery cost and how long does it take?

Shipping is free on every prepaid order, with no minimum order value. If you choose cash on delivery, a Rs. 60 charge is added and shown at checkout before you pay. Delivery time depends on your location and the shipping method. Full details are on our shipping page.

Can I return an order?

Yes, within the stated window and conditions. Tell us within 48 hours of receiving the order, and send the item back within 10 working days in its original condition and packaging. See our returns and refunds policy for what qualifies and how refunds are processed.

My order arrived damaged or something is missing. What do I do?

Report it within 24 hours of delivery — email info@rockenpower.com or call +91 9654693030 with your order number and photos of the parcel and the product. We will arrange a replacement, or a refund if we cannot replace it.

Didn't find your answer? Contact us or call +91 9654693030.